Capabilities

Three practices, run by people who have done this before.

Every service below comes with a named lead, a written scope and a result you can measure. Each row ends with the outcome you should expect.

Day-to-day technology, run to a standard you can see. Service desk, devices, Microsoft 365 and networks, with one accountable team.

Service desk

Mac and PC support for your people, 7am to 7pm AEST, by phone, email and chat.

Typical first response under 1 hour during support hours.
Device management

Intune-managed laptops and phones that arrive configured, patched and encrypted.

New starters productive on day one with a device shipped to their door.
Microsoft 365 administration

Identity, mail, Teams and SharePoint set up properly and reviewed every quarter.

Licensing reviewed quarterly, with unused seats removed before renewal.
Network and infrastructure

Firewalls, Wi-Fi and connectivity for offices, warehouses and clinics.

Smart firewalls with intrusion prevention and content filtering as the baseline, not an upgrade.
Backup and recovery

Tested backups for Microsoft 365, servers and endpoints, with recovery objectives agreed in writing.

Recovery drills run twice a year and reported to your leadership team.

Practical security aligned to Australian standards, with the evidence your auditors, insurers and customers ask for.

Essential Eight uplift

Assessment and remediation across all eight strategies, prioritised by risk.

Essential Eight maturity assessments mapped to ACSC ML1 to ML3.
ISO 27001 and SMB1001 readiness

Gap analysis, policy sets and control implementation ahead of certification.

A control register your auditor can work from on day one.
PCI DSS

Scope reduction and compliance for organisations that take card payments or hold donor data.

Self-assessment questionnaires completed with evidence attached.
Identity and access

Multi-factor authentication, conditional access and privileged access done without locking people out.

Phishing-resistant MFA on every account that touches money or data.
Security awareness

Short, regular training and simulated phishing for your whole organisation.

Reported phishing rates tracked and shared with the board each quarter.

The right products, chosen independently and connected properly. We find the 90% fit that already exists and close the gap.

Cloud migration

Servers, files and line-of-business systems moved to Microsoft 365, Azure or the right SaaS platform.

Office premises made optional, with recovery point objectives measured in minutes.
Systems integration

CRM, finance, payroll and operations systems that share data instead of spreadsheets.

Manual re-keying removed between your core systems.
Payments and eSignature

Card payments, direct debit and digital signing built into the systems you already use.

Payment flows PCI DSS compliant by design.
Licensing and cost review

Independent review of every subscription, contract and renewal.

Licensing and telephony spend cut without losing capability.
Project delivery

Fixed-scope projects with a named lead, a plan and a weekly written update.

Every project closes with documentation your next provider could read.

Standards and platforms we work to

Start here

Tell us what is not working.

A practice lead will look at your current setup and tell you what to keep, what to fix and what to stop paying for. Reply within one business day.